Privacy Policy

1. Scope of this Policy

This Policy applies to the processing of personal data related to Degusty’s main features, including user accounts, profiles, business profiles, restaurants, dishes, posts, reviews, followers, events, usage analytics, subscriptions, payments, support, moderation and geolocation.

2. Who can use Degusty

Degusty may offer features for different account or profile types, including consumers, content creators, businesses or restaurants, organizations and internal administrators, according to the options enabled at any given time.

3. Information we collect

We may collect the following categories of information:

• Account information: first name, last name, email address, user type, account status, country, date of birth, gender, address, identification document and credentials associated with the sign-in method, used to create and manage your account and allow access to the platform.
• Social authentication data: identifiers associated with sign-in via Apple, Google, Facebook or email, used to enable secure access to the application.
• Public or business profiles: profile name, username, alias, description, links, social networks, contact information, logo, banner, badges or verifications and visible profile statistics, used to display your presence within the platform.
• Restaurant or business information: trade name, location, address, coordinates, hours, phone, email, business type, category, cuisines, ratings, price range, dishes, menus and visibility status, used to display commercial information and allow business management within Degusty.
• Published content: photos, videos, text, descriptions, audio, thumbnails, promotions, reviews, comments, saves, shares and likes, used to operate the feed, profiles and the platform’s social features.
• Dish information: name, description, price, categories, images or videos and interaction metrics, used to display menus, recommendations and gastronomic content.
• Events: event data such as dates, addresses, images, banners and associated companies, used to display events and their related content.
• Ratings and reviews: comments and scores, used to generate valuations and rankings within the platform.
• Relationships and interactions: follows, likes, comments, shares and saves, used to build relationships between users and personalize content.
• Analytics and usage: navigation events, views, clicks, video plays, watch time, retention and in-app interactions, used to analyze product usage, improve the experience and detect fraud or abuse.
• Location: approximate or precise device location, used to show nearby restaurants, local content and relevant results for your area.
• Subscription and payment information: data related to plans, payments, receipts and transactions, used to process subscriptions, validate payments and manage service benefits.
• Support, security and moderation: communications, reports and technical data, used to resolve incidents, moderate content and guarantee the security of the service.
• Technical device data: operating system, app version, technical identifiers and diagnostic information, used for the operation, maintenance and improvement of the service.
• Advertising identifiers: your device’s advertising identifier (IDFA on iOS, Google Advertising ID on Android) and an internal identifier of your account, used solely to measure the effectiveness of our advertising campaigns and attribute app installs. On iOS it is only collected if you grant permission through the App Tracking Transparency dialog. See section 8.
• Device permissions: Degusty may request access to the device’s location, camera, gallery, microphone and storage to enable features such as uploading content, capturing images or videos, using in-app features and showing location-based content. These permissions are requested only when necessary, are not used for purposes other than those described and can be revoked at any time from the device settings.

4. How we use your information

We use your information to:

• Create and manage accounts, profiles and relationships between users, companies or organizations.
• Operate the feed, profiles, map, posts, dishes, events and reviews.
• Show relevant content according to your activity, preferences and location.
• Allow restaurants and businesses to manage their presence, menu, promotions and metrics.
• Process interactions such as likes, comments, follows, shares and ratings.
• Generate analytics to improve the service, measure performance and optimize the experience.
• Measure the effectiveness of our advertising campaigns, attribute app installs and decide where to invest in marketing.
• Process subscriptions, payments and validations.
• Prevent fraud, abuse, spam or misuse.
• Moderate content and manage reports or claims.
• Resolve technical incidents and improve product performance.
• Comply with legal and regulatory obligations.

5. Legal basis for processing

Where applicable under current regulations, we process your data on the basis of:

• Performance of the service or contract.
• Consent, for example for device permissions, the advertising tracking permission on iOS or certain features.
• Legitimate interest, such as security, fraud prevention, analytics and product improvement.
• Compliance with legal obligations.

6. Geolocation and location-based features

Degusty uses location data to show nearby restaurants, local content and results by area. You can withdraw location permissions from your device, although some features may be limited.

7. Analytics and metrics

Degusty collects analytics events related to the use of the application, including views, interactions and behavior within the platform. This information may be processed with our own or third-party tools and is used to improve the service, generate metrics and detect misuse.

8. Advertising and measurement

Degusty invests in advertising to make the application known. To know which ads work and not waste that investment, we share a limited set of events with our advertising partner: the installation of the application, its opening, the registration of a new account and the viewing of content, together with the device’s advertising identifier and an internal identifier of your account.

Our current advertising partner is Meta Platforms, Inc. (Facebook and Instagram). We do not share with it the content you publish, your reviews, comments, messages, search terms, location or contact details.

On iOS this measurement only happens if you grant permission through the App Tracking Transparency (ATT) dialog we show inside the application. If you decline, we do not use your device’s advertising identifier. You can change your decision at any time in Settings → Privacy & Security → Tracking.

On Android you can reset or delete your advertising identifier from Settings → Google → Ads.

We do not show third-party ads inside Degusty and we do not sell your personal data.

9. Subscriptions, limits and payments

We process information related to subscriptions, plans and payments to manage access to features, validate transactions and comply with accounting and legal obligations.

10. Public content and visibility

Part of the content you publish may be visible to other users or publicly, depending on the feature and visibility settings.

11. Information sharing

We may share information in the following cases:

• With other users or publicly when the feature requires it.
• With service providers that support the operation of the platform, such as hosting, storage, analytics, security or payments.
• With advertising partners, to measure the effectiveness of our campaigns and attribute app installs, under the terms and within the limits described in section 8.
• With authorities when there is a legal obligation.
• In corporate processes such as mergers, acquisitions or reorganizations.

We do not sell your personal data.

12. Moderation, reports and compliance

We may review content, accounts and interactions to handle reports, prevent abuse and comply with legal or security obligations.

13. Data retention

We retain your data for as long as necessary to provide the service, comply with legal obligations, resolve disputes and prevent fraud.

14. Security

We apply reasonable technical, administrative and organizational measures to protect the information.

15. International transfers

Your data may be processed outside your country of residence, adopting reasonable protection measures where appropriate.

16. Your rights

You can request access, rectification, deletion, objection, restriction or portability of your data, as well as withdraw your consent where applicable, by writing to legal@darpsoft.com.

17. Account and data deletion

You can request the deletion of your account and your personal data at any time by writing to legal@darpsoft.com. Deletion will be carried out in accordance with the applicable legal and operational requirements.

18. Minors

Degusty is not directed at children under 13 and we do not knowingly collect personal data from minors. If we detect information from a minor, we may delete it.

19. Changes to this Policy

We may update this Privacy Policy at any time. We will publish the current version with its update date.

20. Governing law and jurisdiction

This Policy is governed by the laws of the Bolivarian Republic of Venezuela, unless an applicable rule provides otherwise.

21. Contact

Controller: Darpsoft C.A. — RIF: J-507529274

Address: Aragua, Venezuela

Email: legal@darpsoft.com